Laura T (Stay Home Mom)

Office Visit

Hello, everyone!!! I used to work for Cindy and Brian and I could assure you all, that Acoma Optical is the best and greatest at what they do!!! They will take care of your needs and even pamper you, “lol’! That is just how they are, GREAT!!! Nicole is very helpful, too. She will always make sure that you are well taken care of! Acoma Optical, will always make sure that you not only get the perfect pair of frames just right for your face complexion but will always help you with the purchase that will best fit your budget… God Bless you Acoma Optical for many years of your work in Santa Fe!!!

Pamela T (Writing Instructor)

Office Visit

What a great place this is! This morning I stopped in to see if someone could repair my eyeglasses, which suddenly fell apart last night. My husband and I were just about to begin our drive home to Denver, and I need my glasses to drive. The young woman who helped me was professional, courteous, and efficient. Within just a few minutes she repaired my glasses perfectly, and then she repaired the loose earpieces on my husband's sunglasses. When I asked her how much we owed her, she said, "Have a safe trip home." What an unexpected but much appreciated gesture! While waiting, I looked at some of the eyeglass displays, which are extensive and attractive. I also observed the staff interacting with customers in person and on the phone. All interactions were professional and thoroughly customer-oriented. If I lived in Santa Fe, this would be my first choice for optical services. Thanks!

Janet E (writer)

Office Visit

Thanks, Jay and Ken, for your outstanding expertise and service. I'm grateful to you both and am delighted to have correct lenses in comfortable frames. Thank you for going the extra mile.

Melachai (Events Coordinator)

Office Visit

Nicole, I just wanted to thank you so much for all of your help getting Melachai his frames and glasses. You went above and beyond on customer service. You guys are so great. Thank you!!! Ron

Colin C (Customer)

Office Visit

Manny helped me find some great frames and was extremely helpful, professional and courteous. Thanks!

Shelly R (Customer)

Office Visit

This was our first visit to Acoma. My glasses needed adjustment and we did not even purchase them from Acoma. But, we received excellent service from Nicole Salazar, and we really appreciate it. We will be back. Thank you.

Paula T (Customer)

Office Visit

I really appreciated the professionalism your staff demonstrated when dealing with a difficult situation (me trying to get something done before i left for a 7 hour drive to Colorado!) that is why Acoma has such a good reputation. Tanya was particularly helpful and patient in working through the situation.

Ron R (Customer)

Office Visit

Nicole was very helpful and offered great customer service. Thank you so much!

Richard P (Customer)

Office Visit

Yesterday at my wife's insistence, I visited Ken to get my glasses properly adjusted. I've had the glasses for about 6 months but have never been happy with how they felt; I was constantly moving them on my face to try to get my vision aligned. I'm relatively new to wearing glasses so I just thought aggravation was part of the process. My wife has been a customer of Acoma for over a decade and said that I should be virtually unaware of the presence of my glasses if they were correctly adjusted. Now, a day after Ken's adjustment, I understand what my wife meant; the difference is remarkable to the point where she's probably tired of me remarking on much more comfortable I am. Last night was the first night in many weeks that I haven't had a headache from trying to switch from reading to watching television. I was prepared to get new glasses but this was a much simpler, less expensive and genuine solution. I'm pleased and grateful for Acoma's high level of competence and customer service. In all too many industries, customers have grown jaded and expect inadequate knowledge and poor service, so it's all the more refreshing to experience such an excellently operated local business. Like my wife, I'm now a committed Acoma client for life. Now the trick is to keep our large goofball dogs from undoing Ken's fine work. Thank you again